ShaadiHub is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our matrimonial services.
 

1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: Name, age, gender, date of birth, email, phone number, address, marital status, religion, caste, and photographs.
- Profile Information: Education, profession, income, lifestyle, interests, and partner preferences.
- Communication Data: Messages, emails, and interactions with other users on the platform.
- Technical Data: IP address, browser type, device information, and usage statistics.
- Payment Information: When making payments for premium services, we collect billing details but do not store your credit/debit card details.

2. How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your profile.
- To connect you with potential matches.
- To facilitate communication between members.
- To improve user experience through analytics and feedback.
- To provide customer support and resolve issues.
- To send service-related notifications, updates, and promotional offers.
- To comply with legal and regulatory requirements.

3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
- With other registered users based on your privacy settings.
- With third-party service providers assisting in payment processing, analytics, and customer support.
- If required by law enforcement, court orders, or legal obligations.
- In case of a merger, acquisition, or business transfer, your data may be shared with the new entity.

4. Data Security
We implement robust security measures to protect your data, including encryption, access controls, and secure servers. However, no method of transmission over the internet is completely secure. Users are advised to maintain strong passwords and report any suspicious activity.

5. Your Rights and Choices
You have the right to:
- Access, update, or delete your profile information.
- Control the visibility of your profile and restrict certain details.
- Opt out of marketing emails and promotional communications.
- Request data deletion, subject to legal and operational requirements.

6. Cookies and Tracking Technologies
ShaadiHub uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. Users can manage cookie preferences through browser settings.